Refund policy

Easy, Free Returns

• We offer 30-day free returns from the date of receipt.
• Most items qualify for free return shipping.

When the Customer Pays for Return Shipping

You are responsible for return shipping costs if:

• The item weighs 100 lbs or more.
• The order was shipped outside the contiguous U.S.

Non-Returnable Items

• Items sold in parts cannot be returned.

How to Start a Return

1. Contact us at sales@mycybermarkets.com.
2. We’ll guide you through the return process.
3. Returns sent without prior approval will not be accepted.

Damaged or Incorrect Items

• Inspect your order upon arrival.
• If an item is defective, damaged, or incorrect, email us ASAP so we can make it right.

Exchanges

• The quickest way to get the right item is to return the current one and place a new order.

Refunds

• Once we receive and inspect your return, we’ll notify you of approval.
• If approved, refunds are processed back to your original payment method.
• Processing times depend on your bank or credit card provider.